I had Grizzy Flooring out Early 2023 to replace all flooring in my home The salesman talked a good game, I wanted tile but he insisted LPV was the best route to go. The install couldn’t even get finished because of faulty product, they were about 75% done and had to rip it all out and get more flooring in. The carpet in the mbr looked horrible; you could see every seam and multiple corners were not attached to anything. On top of this the LPV flooring started to warp thru out the house. I tried getting in contact with the salesman Brandon but was told he quit and getting Charles to do anything was like pulling teeth, empty promises/missed appointments. He sent the carpet guys out numerous times to fix the issues with no improvements. 3rd Party inspector they hired blamed the install, They ended up replacing all flooring for the 3rd time. My floor started to separate and I again had to fight with Charles to resolve the issue, Brandon (my original salesmen) ended up coming back to the company with his son. Brandon Jr came out with Charles and saw the issue with my flooring and their fix was gluing the flooring together which I feel is a band aid rather than fixing the issue. I thought everything would start getting better as Brandon was quick to respond when I notified him of the additional issues I was having. He came out and looked at it, agreed the flooring needed to be replaced AGAIN. I shared my concern about replacing the floor for the 4th time, im not sure if it’s a product issue or install issue but I don’t feel comfortable putting the same product in again. He said he would work on it and then I stopped hearing back from him. Since then, the flooring has gotten even worse, the original pieces have separated again along with a few more pieces as well which I have shared pictures with them, one gap is close to 1/8” gap. Ive since reached out again to Charles and have gotten nowhere. Filed BBB and he won’t even respond.

Very satisfied with Grizzly flooring.workers were on time for the 2 days. My floors are beautiful!! I will recommend to all my friends. They are very informative & answer all questions honestly.

New Flooring throughout the house installed by Jose & Alex. They were very nice and professional. Finished on time and what great results. I would refer them to anyone.

Thank you for the great work in taking out the carpet, moving the furniture and putting in great flooring. My rooms look fabulous. Brandon and Christopher did a great job. Tedy Burton.

We were so pleased with the whole Grizzly process. From the salesman who came out to write up our contract with every detail of what the process was and what was included for our vinyl plank floors. The flooring was so much thicker than any other we had looked at. We looked at several other flooring company's product and at Home Depot. They were all a much lesser quality product and higher prices than our Grizzly bid was. Luis, who installed the vinyl did a wonderful job and was very cordial and obliging, My husband had just had cataract surgery and wasn't supposed to lift anything strenuous and Luis and his helper got everything out that I couldn't do on my own. And then brought it all back in when they were done . They had our whole trailer done in three days living room, kitchen, laundy/pantry and a broom closet, a bedroom and closet, and two bathrooms. A lot of tedious area's. The floors look amazing! And then Pavlo came another day with his helper and carpeted our bedroom. They were done in a little over an hour. They also removed the bed and bureau for us and brought it back in when they were done. We could not be any happier with the whole process and the beautiful flooring. Thank you all for your part in making our trailer look so much better.