We were so pleased of the whole Grizzly process. From the salesman who came out to write up our contract with every detail of what the process was and what was included for our vinyl plank floors. The flooring was so much thicker than any other we had looked at. We looked at several other flooring company's product and at Home Depot. They were all a much lesser quality product and higher prices than our Grizzly bid was. Luis, who installed the vinyl did a wonderful job and was very cordial and obliging, My husband had just had cataract surgery and wasn't supposed to lift anything strenuous and Luis and his helper got everything out that I couldn't do on my own. And then brought it all back in when they were done . They had our whole trailer done in three days living room, kitchen, laundy/pantry and a broom closet, a bedroom and closet, and two bathrooms. A lot of tedious area's. The floors look amazing! And then Pavlo came another day with his helper and carpeted our bedroom. They were done in a little over an hour. They also removed the bed and bureau for us and brought it back in when they were done. We could not be any happier with the whole process and the beautiful flooring. Thank you all for your part in making our trailer look so much better.The master bedroom was carpeted by Pavlo and his helper. They were done in a little over an hour and did a wonderful job also.

Just had our floors done, and we are more than pleased. From start to finish things went great. Thank you Brandon. From the tile pictures to my beautiful flooring.

“Initial Elegance, Lingering Disappointment: My Experience with Grizzly’s Discount Flooring”Four years ago, I was fascinated by the transformation Grizzly’s Discount Flooring brought to my home. The installation was flawless, and my floors radiated elegance. However, as time passed, my enthusiasm waned, and I encountered a persistent issue: planks lifting in various areas, even in the closet.Grizzly’s seemed eager to assist when I first approached them about the problem. They assured me that someone would assess the situation promptly. Unfortunately, no one showed up or bothered to call. My subsequent complaints followed the same pattern—promises, but no action.Despite my persistence, the situation worsened. The once-impeccable floors now marred by lifting planks became a daily annoyance. I reached a breaking point—my patience exhausted.I’ve decided to take matters into my own hands. My plan includes filing a complaint with the Better Business Bureau (BBB) and exploring legal options. Grizzly’s may have delivered initial beauty, but their lack of follow-through has left me disillusioned.Grizzly’s Discount Flooring, once a beacon of promise, now stands as a cautionary tale. Quality should endure, and customer service should match the initial allure. As I navigate this frustrating journey, I hope others learn from my experience.

We had grizzly do my floor 4 yrs ago loved my floor!!! About a yr ago we had a couple of planks lifting- normal wearing of as my husband sits there a lot -we weren't concerned. Jeff (owner) sent someone out to look at floor- they then sent manufacturer of the wood and he said they needed to fix it no even though it had been done 4 yrs ago!! Jeff sent some guys here they said they needed more wood to fix this. After lots of bothering (about 8months worth) Jeff finally sent someone else here to fix the few planks of wood it was obvious at the beginning he did not know what he was doing- he did a horrible job it took him about 6 hrs to make it look horrible- he ruined that sec of floor and made a much bigger job out of it!!I immediately called my husband sent pictures and he called Jeff and sent him the pictures. Jeff agreed it was horrible. He came and looked and was surprised. A few hrs later Jeff called us back telling us he had a special tool (my husband and I laughed)to fix the bad floor install that the other guy did~ they came with no tool and and put putty in all the gaps and caulked the baseboards to make it look ok. I was mad my husband called Jeff because we started noticing all the putty coming up everywhere. There was part lifting again! they sent another installer out and he is now fixing it at our cost. The first guy used tile grout to put the floor down and this was incorrect and he fixed more flooring then needed to be fixed basically made a bigger job then what was needed. Today we are getting fixed correctly- no thanks to Grizzlys or Jeff! We are paying for there mistake - when we tried talking to Jeff he states out of warranty we knew that to begin with but not for the whole section that had to be replaced! There worker cost us and Jeff wants no responsibility for it!